Home Emergency Roof Issues
Ice dams, leaks during a thaw, wind-lifted shingles, and fallen limbs are common winter roof emergencies for Cleveland, Akron, and Canton homeowners. Here is what to watch for, what not to do, and when to call. […]
Read More from Common Winter Roof Emergencies in Cleveland, Akron & Canton
Strong storms can damage your roof without obvious signs. This guide helps Northeast Ohio homeowners understand what to check after severe weather and when to schedule a professional roof inspection. […]
Read More from What to Do After a Severe Storm Hits Your Roof in Northeast Ohio
Excellent rating
Based on 128 reviews
Great service/excellent communication
Owner's reply
Hi Jeff, Thanks so much for taking the time to write this. It means a lot that you felt the service and the communication were excellent. We will pass your kind words along to the team. If you ever need us again, we are here. Roof Maxx of Cleveland
Jeff B57 days agoBoth crews involved with our roof restoration and gutters were fantastic! Our roof and gutters make our house look better and more modern. I will highly recommend Roof Maxx to others!
Owner's reply
Hi Dan, Thanks so much for taking the time to write this. It means a lot that both crews treated you well on the roof restoration and the gutters, and that you can see the difference on the house. We will pass your kind words along to the team. If you ever need us again, we are here. Roof Maxx of Cleveland
Dan H64 days agoRoof Maxx The BBB warned to be careful if offered a free roof inspection. Roofing scams are becoming more common especially after storms. After purchasing a home, I called Roof Maxx for a free inspection. When a company offers a free inspection, does the work honestly, and tells you that you do not need a new roof or repair, that rare and amazing honesty deserves a glowing review. And Roof Maxx is an honest company. Drew came out to inspect the roof and said it was in great shape. He said it did need a cleaning and he recommended Wet & Forget, a product I already knew about that is as amazing as Roof Maxx is. I have used it in the past and I know it will remove the mold and algae from the roof. I am totally endorsing Roof Maxx and Wet & Forget!! I also spoke to Zacariah at this company. Sadly, I never met him in person but he has a great phone presence and was very helpful when I had a few questions. It is so hard to find an honest business today. They could have easily lied to me to make a quick buck but they chose to be completely honest instead. I trust them completely. When I actually do need work done in the future, they will be the only people I call. Highly recommended!
Owner's reply
Thank you so much for the thoughtful review, Sharon! We’re glad Drew could give you an honest assessment of your roof and that we were helpful with your questions. Earning your trust means a great deal to our team, and we’ll be here whenever you need us in the future. Thank you for recommending Roof Maxx of Cleveland!
Sharon D84 days agoI honestly can’t say enough good things about Roof Maxx of Cleveland. From beginning to end, they were some of the nicest, most professional, knowledgeable, and trustworthy people I’ve ever had the pleasure of dealing with. It all started with Brandon, my sales professional. He was incredibly polite, courteous, and extremely knowledgeable about roofing. Rather than simply giving me a sales pitch, Brandon actually climbed onto my roof and spent 30–45 minutes thoroughly inspecting it, taking pictures and analyzing its condition. He then had a drone fly over the roof to capture virtually every square inch, including areas and flaws that would be difficult to see from the ground. After the inspection, Brandon went back to his vehicle, put together a detailed estimate, and took the time to explain everything to me in a way I could actually understand. I was honestly stunned by the price—it was about 42% less than the cost of a new roof! Even better, the Roof Maxx treatment came with a 15-year warranty, and it also helped lower my homeowners insurance premium. That made the decision to move forward an easy one. Once I gave them the green light, Carl and his crew came out and were simply amazing. The process was incredibly thorough. They repaired the bad shingles, fixed the flashing, painted the vent pipes to match my roof, and power washed everything. About a week later, they returned to clean everything again and apply the Roof Maxx treatment. The results were fantastic, and the attention to detail throughout the entire process really impressed me. I also want to give a huge shout-out to Jeremiah Cerny, who stayed in communication with me throughout the process. He kept me informed, helped me work through a few issues that came up, and made sure everything was handled properly. The owner was also involved and went above and beyond to make sure I was satisfied. What impressed me most wasn't just the quality of the work—it was the people. Brandon, Jeremiah, Carl and his crew, and the owner all treated me with respect, communicated clearly, and genuinely seemed to care about doing the job right. Roof Maxx of Cleveland exceeded my expectations from start to finish. If you're considering replacing your roof, I would strongly recommend talking to them first. Their professionalism, workmanship, communication, and value were outstanding. I would recommend Roof Maxx of Cleveland all day long! ⭐⭐⭐⭐⭐
Owner's reply
William, thank you so much for the thoughtful review and recommendation! We’re glad Brandon, Jeremiah, Carl and the crew made such a positive impression throughout the entire process. From the detailed inspection to the communication and attention to detail, we always want homeowners to feel informed and confident in the work being done. We truly appreciate you choosing Roof Maxx of Cleveland and taking the time to share your experience! 👍
William H86 days agoI was very happy with the whole experience from initial contact to completion. Everyone from start to finish was very professional and there when they said they would be. I was not pressured in any way about what I wanted or not.
Owner's reply
Hi Sandra, Thank you for the kind review. We are glad the whole job went smoothly from first call to finish, and that you never felt pressured. Roof Maxx of Cleveland
Sandra W99 days agoJeremiah responds fast to any issues we’ve had and fixed an issue for my 84 year old dad on his barn. Fast service very happy with this company so far Lannie Rotili
Owner's reply
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. We’re glad Jeremiah was able to respond quickly and help your dad with his barn. Providing prompt, dependable service is what we strive for, and we’re grateful for your trust in Roof Maxx of Cleveland!
Michelle R114 days agoFrom the ads on tv we thought roof max only worked on big projects. So glad I was wrong. Our small 2 bedroom home now has a roof that looks like new and we have peace of mind that our roof will last for years to come. We are more than pleased. Thank you RoofMax.
Owner's reply
Thank you so much, Rick! We really appreciate you taking the time to share your experience. A lot of homeowners are surprised to learn that Roof Maxx can be a great fit for homes of all sizes - including smaller homes like yours. We’re thrilled to hear your roof looks refreshed and that you now have added peace of mind for the years ahead. It was our pleasure working with you, and we truly appreciate your support. Thank you again for choosing Roof Maxx of Cleveland!
Rick T176 days agoSo far so good, the roof looks good, everyone we dealt with was very nice and professional. They responded to queries quickly and answered all of our questions. They did not leave any mess.
Owner's reply
Thank you, Charlotte, for your kind words! We’re glad to hear you had a smooth experience from start to finish. Our team takes pride in being responsive, professional, and leaving your property just as clean as we found it - so it’s great to know that stood out to you. If you ever have any questions down the road, don’t hesitate to reach out. We appreciate your trust in us and are happy to have you as part of the Roof Maxx family!
Charlotte S211 days agoRoofMaxx worked hard and did a great job
Owner's reply
Thank you Bruce!
Bruce B220 days agoRoof Maxx was awesome. My roof looks brand new and I highly recommend calling them!! I also used them for my new gutters. They have gone above and beyond making sure everything is to my satisfaction. I really can not recommend them more!!!! They have helped me so much in taking good care of my house. They are honest and sincere, and return calls immediately. ❤️
Owner's reply
Thank you so much for the kind words! We’re thrilled to hear that you’re happy with how your roof turned out and that it’s looking brand new again. Our team truly appreciates the recommendation, and we’re glad we could deliver a great experience from start to finish. If you ever have questions or need anything down the road, we’re always here to help!
Jeanne G220 days agoVery happy with product and results so far See me in 5 years for another review
Owner's reply
Thank you for the great review! We’re glad to hear you’re happy with the results so far. That’s exactly what we aim for. We’ll be here when you’re ready for that 5-year check in, too. In the meantime, if you ever have questions or just want us to take another look, don’t hesitate to reach out. Thanks again for choosing Roof Maxx!
Marlene S231 days agoI would like to THANK Andrew for his visit to my home today, 3-16-2026. It was a pleasure to talk to him before he put up a ladder and walk our roof ! After his inspection we talked again and asked me what “I” was Looking for from today’s visit … WOW !!! Someone to listen before trying to sell or sway me to a product or service !! We talked about different options and Andrew was very informative and professional in his delivery of Roof Maxx. He is truly an ASSET to Roof Maxx!
Owner's reply
Thank you so much for the thoughtful review! We’re thrilled to hear that Andrew made such a strong impression during your visit. Taking the time to listen first and understand your goals is exactly how we believe roof care should be approached - no pressure, just honest guidance. It’s great to know Andrew provided a clear, professional inspection and helped walk you through your options in a way that felt comfortable and informative. We agree - he’s a valuable part of our team! We truly appreciate you trusting Roof Maxx of Cleveland and taking the time to share your experience. If you ever have more questions down the road, we’re always here to help 👍
Scott J235 days agoDrew was absolutely fantastic!! Very knowledgeable with amazing customer service. He even laid down a tarp on my roof for me until I could get it repaired. Highly recommend!!
Owner's reply
Thank you for the great review! We’re so glad to hear that Drew made such a positive impression. Providing knowledgeable service and going the extra mile to help homeowners is exactly what we strive for, and it’s great to know Drew took the time to make sure your roof was protected until repairs could be made. We truly appreciate your recommendation and your trust in Roof Maxx of Cleveland. If you ever need anything in the future, don’t hesitate to reach out!
Vasia W242 days agoDrew came to my house to check if my roof received any damage over the Winter from ice dams building up with the thawing and freezing processes after ROOFMAX treated my roof last Summer. Luckily Drew saw no damage and showed me the photos to prove it. Also Drew was extremely easy and nice to deal with! Thank you ROOFMAX! Denise
Owner's reply
Hi Denise, Thank you so much for your review and for taking the time to share your experience! Northeast Ohio winters can be tough on roofs, especially with the constant freeze and thaw cycles that lead to ice dams. We’re glad Drew was able to thoroughly inspect your roof, provide clear photo documentation, and give you peace of mind knowing everything is performing just as it should after last summer’s treatment. We’ll be sure to pass along your kind words to Drew — he truly takes pride in being thorough, transparent, and easy to work with. Thank you again for trusting Roof Maxx of Cleveland. We’re always here if you need us!
Denise S253 days agoWe're so glad we called roof maxx. We thought we needed a new roof, which was going to be almost $25,000, but roof maxx was able to save it and save us a bundle. I telling everyone to call them. I'm very happy
Owner's reply
We appreciate your feedback and recommendation. Thank you for choosing Roof Maxx!
David T353 days agoGreat price and service! I saved a lot of money so I did both my houses. I highly recommend roofmaxx.
Owner's reply
We appreciate your recommendation and we are glad you found value in our service! Thank you for choosing Roof Maxx of Cleveland!
Deborah F354 days agoRoof Maxx treated me great and saved my Roof and me a lot of money. I'm very happy
Owner's reply
We're so glad to hear you're satisfied with our service. Thank you for your feedback!
Eileen R359 days agoAll of the people I encountered during this project we very professional and friendly Thank you for the service
Owner's reply
Thank you so much for the review! We’re thrilled to hear that you had a great experience with our team. Professionalism and friendliness are what we strive for on every job. We truly appreciate your trust in Roof Maxx of Cleveland!
Steven F367 days ago
The product being purchased is a "flexible" asphalt shingle on my roof versus a "brittle" (current state of 10-year-old roof) asphalt shingle. Since my roof was sprayed by Roof Maxx only yesterday, there is no way to assess the product itself at this point. In fact, the customer cannot possibly assess how the product performs for a good four or five years. Can let you know how well the product works then. Make no mistake about it, Roof Maxx is cheaper than a new roof, but it is still quite expensive. Finally, what I can assess is customer experience. Installers, Evan, Carl and Doug were excellent to deal with. They completed the tasks of roof cleaning, roof mitigation, and roof spraying in 3-4 hours total. They were professional, polite, thorough, and a pleasure to deal with. I rated my experience a four-star experience, and hopefully, will want to raise the grade to 5-star-experience in four or five years. I am cautiously optimistic that the special product formulation will in fact perform as promised.
Owner's reply
Hi Charles - Thank you for taking the time to share such a thoughtful and detailed review! We completely understand your perspective — Roof Maxx is designed as a long-term solution, and the real benefits show up over time as your shingles regain flexibility and protection. We’re glad to hear that Evan, Carl, and Doug made a great impression and provided a professional, positive experience. We truly appreciate your trust in Roof Maxx of Cleveland and look forward to hearing how your roof performs in the years ahead!
Charles L374 days agoRoof Maxx is great working with. Polite service and quick response and saved us money. Thanks for the great Job.
Owner's reply
Thank you so much for the kind words! We’re glad to hear you had a great experience with our team and that we could help you save money while protecting your roof. We truly appreciate your support and trust in Roof Maxx of Cleveland!
Barbara M375 days agoVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more